Terms of service


Overview

This website is operated by PICA Co., Ltd. (“K-TREATS”, “we”, “us”, or “our”).
By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service, including any additional policies referenced herein and/or available by hyperlink.


1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction.


2. Products & Services

K-TREATS offers the following products and services:

  • Snack Box: Curated monthly subscription boxes featuring Korean snacks and related products. Box contents may vary and are subject to availability.
  • KFCA Apparel: Made-to-order (Print on Demand) T-shirts and accessories. As these items are produced individually upon order, availability and production timelines may vary.

We reserve the right to modify, replace, or discontinue any product or service without prior notice.


3. Pricing & Payment

All prices are listed in the applicable currency at checkout and are subject to change without notice.

Payments are charged at the time of purchase or renewal and are processed securely through third-party payment providers.


4. Shipping & Delivery

Shipping times may vary depending on destination, customs processing, and courier operations.

PICA Co., Ltd. is not responsible for delays caused by customs inspections, weather conditions, or carrier-related issues.
For more details, please refer to our Shipping Policy.


5. Customs Duties & Taxes

International shipments may be subject to customs duties, VAT, or import taxes imposed by local authorities.

These charges are not included in your order and are the sole responsibility of the recipient.


6. Returns & Refunds

Return and refund eligibility varies by product type:

  • Snack Box: All purchases are final and non-refundable due to the curated nature of subscription boxes.
  • KFCA Apparel: As all apparel items are made-to-order, we do not accept returns or exchanges for size errors or change of mind. Replacements are offered only in cases of manufacturing defects or printing errors.

Full details are governed by our Return and Refund Policy, which forms an integral part of these Terms of Service.


7. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date.
However, we do not guarantee that product descriptions, pricing, or other content is error-free, complete, or current.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.


8. Limitation of Liability

To the fullest extent permitted by law, PICA Co., Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products.


9. Indemnification

You agree to indemnify, defend, and hold harmless PICA Co., Ltd. from any claim or demand arising out of your breach of these Terms of Service or violation of any applicable law.


10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law principles.


11. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon being published on our website.

Continued use of our website or services constitutes acceptance of the updated terms.


12. Contact Information

Questions regarding these Terms of Service should be directed to our customer support team via our Contact page.